Imagine waiting in line for service for 12 minutes and then just as you reach the window the employee leaves for lunch without...

By David J. Fry, MPS, CDT - President/CEO Effective Advancement Strategies It's the time of year when we start new, talk of resolutions...

Our society often struggles in dealing effectively with the grief process, but when that struggle reaches the workplace, new dynamics are...

We all know, "People make mistakes." So true. Yet it's not an excuse for the marketing blunders that seem to reach customers a bit too...

Let’s face it, your online and digital reputation has never been more impactful, and it’s destined to become more so in the coming years....

When was the last time your nonprofit board delegated something? Better yet, when was the last time you should have delegated something...

The overcrowding of jails and the need to address social problems are public and nonprofit conversations mirrored in nearly every county...

Soon it will be time for your 5K, golf outing, gala, run, walk, chili supper, festival or any one of a dozen other events. Does anyone...

There have been several efforts targeting the advancement of rural communities and their welfare. However, the nonprofits that play a...

Many children have their lists for Santa, but in some respects, nonprofits should as well. It may seem a bit idealistic, but there are...

“People don’t buy features, they buy benefits.” It has been the basic sales mantra for years. Today I remind clients, despite the truth...

While a capital campaign may seem like a good idea, there are a number of considerations deserving significant review before a board...

When I talk with clients about capital campaigns they may do a double take when I state, "It's really not about the money." Well folks...

Communication is a wonderful thing…when it works. Today, our society has some issues when it comes to expression of our feelings and...

There is one thing most every organization needs in its marketing efforts. In reality, it is not FTE’s in the human resource, full time...

Everyone knows of an organization with a few board members who are passionately dedicated, while others are just looking to strengthen a...

Culture – it lives in your organization with deeply rooted implications to your business or nonprofit. Yet many have no feel for the...

It's probably no surprise that nonprofit organizations today struggle with maximizing donor development efforts. If you are a board...

Undoubtedly, audits are not a new concept for most, but the prospect of a communications audit may be. If so, then it is time to beef up...

Organizations and individuals have them; businesses work towards them, but many communities find them elusive. What are they? I am...